*Triaging appointment requests - all of our receptionists have now been trained to triage telephone appointments and will ask questions relating to your health concerns to ascertain which member of the clinical team you are best placed to be seen by. Triaging enables the GPs, Advanced Nurse Practitioner and Nurses to work more effectively and efficiently, as always we appreciate your cooperation with these changes**
**CQC overall rating OUTSTANDING 31st January 2017**
Prescriptions - Please allow 72 hours for your prescription to be processed.