All surgeries are run with an appointment system and most patients will be offered an appointment within 24 hours and where possible with the doctor of their choice.
Appointments with the doctors are at 10 minute intervals.
All of our receptionists are trained to triage appointments and will ask you questions relating to your health concerns to ascertain which member of the clinical team you are best placed to be seen by. Triaging enables the GPs, Advanced Nurse Practitioner and Nurses to work more effectively and efficiently.
Two thirds of each days appointments are bookable in advance with the remainder only bookable on the day. You can book as far in advance as you want to. Monday evening appointments are available for workers. Ask at reception for details.
You can now book appointments online. Click on the link on the Online Services section at the bottom of the home page and this will take you through the set up.
All appointments for blood tests will be made before 10:30 in time to be collected and taken to the hospital for analysis.
If you are having a fasting blood test you should not eat or drink any fluids (except water or tea without milk or sugar) for 14 hours prior to your test.
If you are having a PSA blood test for prostate cancer, ask reception for an advisory leaflet.
Urine and stool samples - please collect a sample bottle from reception and return with the enclosed questionnaire, to the surgery before 10:30am in time to be collected by the hospital courier and taken to the hospital for analysis.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Our nurses do all our contraception checks.
We are now a training practice for newly qualified doctors. Following graduation from medical school, newly qualified doctors undertake two years of work experience in both hospitals and with GPs. They will initially sit in on appointments with the GPs and will then see patients on their own, with support from the GPs as required. Your GP will make you aware if they have a newly qualified GP sitting in with them and will give you the opportunity to decline if you would prefer them not to be present. The same goes for work experience students who visit the practice from time to time.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Empowering health and wellbeing