When We Are Closedtelephone_brown

For emergencies outside of surgery hours, call 01323 833535 and there will be an answer phone message advising you to call NHS 111 or the Out-of-hours Emergency Cover.

NHS 111

Call 111 any time day or night for advice on health problems and access to consultations with out-of-hours doctors.  It's free to call from mobiles and landlines.

Call 111 when you:

  • Need medical help fast but it is not a 999 emergency
  • Think you might need to go to A&E
  • Don't know who to call or you don't have a GP to call
  • Need information or reassurance about what to do next

111 advisors can:

  • Give medical advice
  • Put you in touch with your local out-of-hours GP service
  • Refer you to a walk-in clinic
  • Refer you to an emergency dentist
  • Put you in touch with mental health support services

The out-of-hours emergency cover is provided by IC24, a GP co-operative, in which a large number of GPs band together to provide an efficient and caring out-of-hours emergency service for their patients and to give others quality off-duty time. It is therefore requested that in order not to overload IC24, patients seriously consider whether their request for out-of-hours help is necessary. Most requests are totally reasonable but a small and not insignificant number are questionable. The reasonable approach by patients in this matter would be greatly appreciated.

Patients can also attend the following facilities in the area:

Walk-in Centres

Anyone can use a walk-in centre - you don't need an appointment or to be registered with a GP. The service offers treatment, information and advice for a range of minor illnesses and injuries and are open 7 days a week between 8am - 8pm.

  • Eastbourne Station Health Centre, Terminus Road, Eastbourne, BN21 3QJ 01323 726650
  • Station Plaza Health Centre, Station Approach, Hastings, TN34 1BA 01424 884410 


Video Consultations

You can now book a video* appointment via LIVI

For further information, and to register**, please visit   https://www.livi.co.uk/

*LIVI GPs are part of the Improved Access scheme and not the GPs based at Herstmonceux Health Centre

**please note our reception team are unable to book LIVI video appointments for you, you do need to download the app to make your own appointment

In a genuine emergency you should call 999.

Chest pains and / or shortness of breath constitute an emergency.  

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website