When we are closed

NHS 111

Call 111 any time, day or night, for advice on health problems and access to consultations with out-of-hours doctors.  It’s free to call from mobiles and landlines.   You can also download the NHS app which allows you manage your healthcare, book appointments, order repeat prescriptions and seek advice online

Call 111 when you:

• Need medical help fast but it is not a 999 emergency
• Think you might need to go to A&E
• Don’t know who to call or you don’t have a GP to call
• Need information or reassurance about what to do next

111 advisors can:

• Give medical advice
• Put you in touch with your local out-of-hours GP service
• Refer you to a walk-in clinic
• Refer you to an emergency dentist
• Put you in touch with mental health support services

The out-of-hours emergency cover is provided by IC24, a GP co-operative, in which a large number of GPs band together to provide an efficient and caring out-of-hours emergency service for their patients and to give others quality off-duty time. It is therefore requested that in order not to overload IC24, patients seriously consider whether their request for out-of-hours help is necessary. Most requests are totally reasonable but a small and not insignificant number are questionable. The reasonable approach by patients in this matter would be greatly appreciated.

Patients can also attend the following facilities in the area:

Walk-in Centres – the walk-in centres may operate differently during the Covid-19 pandemic, please phone them to check before setting off

Anyone can use a walk-in centre – you don’t need an appointment or to be registered with a GP. The service offers treatment, information and advice for a range of minor illnesses and injuries and are open 7 days a week between 8am – 8pm.

• Eastbourne Station Health Centre, Terminus Road, Eastbourne, BN21 3QJ  Tel: 01323 726650 
• Station Plaza Health Centre, Station Approach, Hastings, TN34 1BA  Tel: 01424 884410

In a genuine emergency you should call 999.

Chest pains and / or shortness of breath constitute an emergency.