About the Practice

We are an NHS practice and Integrative Health Centre in Herstmonceux, near Hailsham, East Sussex.

Our GPs and Nurses provide the full range of NHS primary care services and our integrative nature means we combine conventional treatments with measured and effective complementary therapies. We welcome new patients (boundaries apply).

Here is a fab video about us! What a marvellous roof we have.

Mission Statement

Herstmonceux Integrative Health Centre is a Patient centred practice where we provide a calm relaxed environment for Patients and Staff. We are committed to sustainable living, sustainable working, providing safe and effective quality health care in an environment of equality and respect.  We are passionate about healthcare striving to support our Patients in achieving their health goals.  We are integrated within our Community working with our Partners to identify, support and respond to our Patients health care needs.

Our Sustainable Building

Our building supports our vision of providing a sense of calm and relaxation for patients and staff alike. It has been built, mindful of the patient experience, to maximise natural light and reduce our impact on the environment. Sustainability is important to us – in looking after our patients, caring for the environment and in our role as guardians for NHS resources – we want to see NHS funding spent where it provides the best health outcomes for all.

Clean energy

• Solar panels cover the roof
• Heating and hot water is provided by a biomass boiler giving us as near to carbon neutral energy as we could achieve.

Comfortable

• The windows are as large as possible to maximum natural sunlight therefore cutting down on electricity and heating.  We have no air conditioning but a natural ventilation system to constantly cool the building and refresh the environment. We have sun pipes to further enhance natural lighting.
• The heating is an underfloor system giving a uniform constant temperature throughout the building.

Beautiful

• The grass roof ensures that we blend in with our environment and is a sustainable roof design.
• The building is carefully landscaped with planting and a wildflower meadow.
• Wood clad walls will attract insects and birds and bat boxes. The green roof and brown roofs are also havens for wildlife.

Recycling

• All our paper, glass, cardboard and plastic is recycled wherever possible.
• Paper light surgery – In 2013 we achieved paper light status which means we no longer store reams of paperwork all our information is securely stored electronically
• Staff room furniture, filing cabinets, office chairs and lockers are recycled furniture from the 2012 Olympics and Para Olympics.
• Sewage is treated in a Klargester biodigester with clean water as a by-product and rain water is collected in the swale making a beautiful pond feature for wildlife.

Dementia Friendly

All the staff at the Health Centre have responded to the Governments campaign for a million people to become Dementia Friends and have either completed online training or attended a course to become a Dementia Friend. At the Health Centre we are committed to making the Patients experience as positive as possible.

A Dementia Friend is somebody that learns about dementia to help their community by raising awareness and understanding Dementia to help enable people living with dementia to continue to live in the way they want.

Further information can be found at   Dementia Friends Website