COVID-19
To support the NHS, in these unprecedented times, all GP surgeries will be available between 8.00 am and 06:30pm on Good Friday and Easter Monday this year for essential services. Please follow the protocol we have been adopting for the last few weeks in that all patients should phone the surgery for a telephone consultation and then if the GP wishes to see them they will be given an appointment time later in the day. Please do not attend the surgery without an appointment
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Online appointments - we have temporarily turned off access to booking appointments online
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To avoid shortages, may we kindly ask patients not to order medication earlier than required or request medication that has not been issued to them for years
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Patient with potential symptoms, or those needing travel advice, should, in the first instance contact https://111.nhs.uk/
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HIHC thanks patients for taking all advised precautions to ensure the health and safety of us all.
For the latest Government Guidelines, please visit
https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Welcome to Herstmonceux Integrative Health Centre
We are an NHS practice and Integrative Health Centre in Herstmonceux, near Hailsham, East Sussex. Our GPs and Nurses provide the full range of NHS primary care services and our integrative nature means we combine conventional treatments with measured and effective complementary therapies.
CQC overall rating 31st January 2017 OUTSTANDING
To read our full report click here CQC report
Privacy Notice
For a copy of our privacy notice, please click here Privacy Notice
Our Mission Statement
We, at Herstmonceux Integrative Health Centre are a Patient centred practice, providing a calm relaxed environment for Patients and Staff. We are committed to sustainable living, sustainable working, providing safe and effective quality health care in an environment of equality and respect. We are passionate about healthcare striving to support our Patients in achieving their health goals. We are integrated within our Community working with our Partners to identify, support and respond to our Patients health care needs.
Our vision is to provide Integrative Medicine, supported by the NHS and we are looking at ways to achieve this in our 5 year development plan. For now, patients pay our complementary practitioners direct on a per session basis.
Dementia Friendly Health Centre
All the staff at the Health Centre have responded to the Governments campaign for a million people to become Demenita Friends and have either completed online training or attended a course to become a Dementia Friend. At the Health Centre we are committed to making the Patients experience as positive as possible.
Our new purpose built sustainable premises
Our building supports our vision of providing a sense of calm and relaxation for patients and staff alike. It has been built, mindful of the patient experience, to maximise natural light and reduce our impact on the environment. Sustainability is important to us - in looking after our patients, caring for the environment and in our role as guardians for NHS resources - we want to see NHS funding spent where it provides the best health outcomes for all.
We have a portable hearing induction loop at the Health Centre, please speak to a member of staff if you require any assistance accessing the system or if you require the portable hearing loop in your consultation. Please also let a member of our reception team know if you require any information in larger font, braille or if you need any communication support relating to a disability, impairment or sensory loss.
If you’re new to the area, come and join us - we welcome new patients (boundaries apply)
Friends and Family Test
Would you recommend us to friends and family? All GP surgeries have been asked by NHS England to offer their patients the opportunity to feedback on the care they have received at their Health Centre. Tell us what you think by clicking on the patient survey link below. Question 1 will be submitted to NHS England monthly for publishing on NHS Choices and The Department of Health Websites. Question 2 will be used by us internally to evaluate our services.
Online access
Appointments, repeat prescriptions & brief medical summary are available online - speak to our reception team for your login details
Empowering health and wellbeing
(Site updated 02/04/2020)