Herstmonceux Integrative Health Centre

Hailsham Road, Herstmonceux, East Sussex, BN27 4JX

Telephone: 01323 833535


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Please keep us updated with any changes to your address, telephone or email details;    


Ordering repeat prescriptions

The most secure and fastest way to order your repeat prescriptions is online via the NHSapp . You can access this on any smart phone, or a pad or a computer. If you don’t have the app and you would like to download it then email the surgery and we can send you a link to click on that makes it easy for you to install on your phone or computer. 

For safety reasons, we cannot accept telephone requests for repeat prescriptions, If you cannot order via the NHS app for any reason, then phone or visit your pharmacy and they will send the request through to us.  order online by downloading the NHSapp 

Please allow 3 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Ordering ‘acute’ or one-off prescriptions

Your doctor may have wanted to check in with you to see how a medication is working for you, or may have given something as a ‘one off’. These drugs will not appear on your NHSapp.

If you do want a medication that you have had before then email the surgery and one of the doctors will check that it is safe for you to have again. 


Electronic Prescription Services (EPS)

All prescriptions are now sent electronically to your nominated pharmacy, this could be either near your home or workplace.  If you collect your repeat prescription from us, you will no longer have to visit us to pick up a paper prescription, instead it will be sent electronically to the pharmacy of your choice.  To make this process easier we would request that you advise us, using the form below, of your nominated pharmacy.  It isn’t a problem if you don’t wish to nominate a pharmacy, the prescription will still be sent electronically and will also print a barcoded paper copy, known as a token, for you to present to your pharmacy – this then allows the pharmacy to ‘draw down’ your prescription for them to dispense.   Barcodes can also be sent to you via SMS so please ensure we have your up-to-date mobile number; you can also just tell the pharmacy your NHS number to enable them to ‘draw down’ your prescription

For further details please follow this link EPS patient information

New Patients

When seeing the doctor for the first time, new patients are requested to bring a copy of their repeat medications to the consultation and to inform the doctor of any over the counter medication they may be taking.  This helps to save any confusion when discussing medication and deciding future management.  Registration can take a minimum of one week so please ensure you have enough medication from your current GP prior to registering with us.

Medication Reviews

Patients on repeat medication will often be asked to see a doctor, nurse practitioner or practice nurse around their birthday each year to review these regular medications and you may be asked to make an appointment with your pharmacist or GP. Please book a medication review appointment when asked to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Please note: we cannot treat, or issue prescriptions, for dental problems