Contact the practice

Herstmonceux Integrative Health Centre

Hailsham Road
East Sussex
BN27 4JX

Telephone: 01323 833535

Out of Hours: 111

Opening Times

Monday8:30am to 1:00pm and 2:30pm to 6:30pm
Tuesday8:30am to 1:00pm and 2:30pm to 6:30pm
Wednesday8:30am to 1:00pm and 2:30pm to 6:30pm
Thursday8:30am to 1:00pm and 2:30pm to 6:30pm
Friday8:30am to 1:00pm and 2:30pm to 6:30pm

If you need help when we are closed

NHS 111

Call 111 any time, day or night, for advice on health problems and access to consultations with out-of-hours doctors.  It’s free to call from mobiles and landlines.   You can also download the NHS app which allows you manage your healthcare, book appointments, order repeat prescriptions and seek advice online

Call 111 when you:

  • Need medical help fast but it is not a 999 emergency
  • Think you might need to go to A&E
  • Don’t know who to call or you don’t have a GP to call
  • Need information or reassurance about what to do next

111 advisors can:

  • Give medical advice
  • Put you in touch with your local out-of-hours GP service
  • Refer you to a walk-in clinic
  • Refer you to an emergency dentist
  • Put you in touch with mental health support services

The out-of-hours emergency cover is provided by SECAmb, supported by IC24, to provide an efficient and caring out-of-hours emergency service for patients.

Physical accessibility

All the consultation rooms are situated on the first floor which is accessible from the car park. A lift is also available should it be required. Please speak to a member of the Reception team.

We have disabled parking bays directly outside the main entrance to the Health Centre and there is a wheelchair located in the entrance lobby for patients use.  We have also installed Cycle hoops.

Wheelchair on site

We have a wheelchair on site at the Health Centre for patients’ use, the wheelchair is located in the entrance lobby – the wheelchair was kindly donated by  A B Mobility of 7a St Marys Walk, Hailsham. hearing induction loop

Please speak to a member of staff if you require any assistance accessing the system or if you require the portable hearing loop in your consultation. Please also let a member of our reception team know if you require any information in a larger font, braille or if you need any communication support relating to a disability, impairment or sensory loss.

How to make a complaint

The practice welcomes all feedback particularly positive but if you have experienced something less than satisfactory and wish to provide feedback, here is our complaints leaflet for you to follow so you will get the soonest possible response to your comments!